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OralMED: Where Smiles Shine Brighter
In a remarkable achievement, OralMED Dental Medicine clinics have once again proven their commitment to excellence. For the third consecutive quarter of 2021, an astounding 95% of patients have expressed satisfaction with their care. This triumph, revealed by the latest OralMED Quality Barometer, is a testament to the unwavering dedication of our oral health professionals across more than 60 state-of-the-art clinics.
A Symphony of Satisfaction: Patients Sing OralMED's Praises
The numbers speak volumes: out of over 4,600 patient evaluations, a staggering 82.4% reported being very satisfied, while 12.4% were satisfied with their OralMED experience. These figures aren't just statistics; they're a resounding endorsement of our commitment to superior dental care and patient education.
Beyond Excellence: The Pursuit of Perfection
At OralMED, we're not content with merely meeting expectations - we're dedicated to exceeding them. Our Satisfaction Index isn't just a pat on the back; it's a powerful tool for continuous improvement. We're constantly seeking ways to enhance our services, ensuring that every visit to an OralMED clinic is nothing short of exceptional.
Our relentless pursuit of excellence is paying off. Less than 2% of patients report unmet expectations, a figure that has decreased since 2020 despite the challenges posed by the COVID-19 pandemic. Most importantly, we maintain a spotless record of zero dissatisfaction related to treatments or clinical procedures.
The OralMED Quality Barometer: Our North Star
Behind our success lies the OralMED Quality Barometer, a sophisticated internal audit process that keeps our finger on the pulse of patient satisfaction. This comprehensive system monitors every aspect of the patient journey, from the first warm greeting to the final follow-up after treatment.
The insights gathered through this process fuel our continuous improvement, allowing us to address any issues swiftly and effectively. It's this commitment to quality that keeps OralMED at the forefront of dental care in Portugal.
OralMED Health Group: Pioneering Dental Excellence
As the first Portuguese group specializing in Dental Medicine, OralMED Health Group has been revolutionizing oral care for nearly 12 years. With over 60 cutting-edge clinical units, four specialized laboratories, and Portugal's first health-focused contact center, we're not just leaders in the sector - we're redefining it.
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